Privacy Policy – Hanukastudios
Last update: [to be completed]
This Privacy Policy describes how 9268-7821 Québec inc., operating as Hanukastudios (as well as eBits and axIAgo), collects, uses, retains and protects personal information in connection with the operation of the Hanukastudios application (the "Platform"). This policy is public and applies to all professional users (salons) as well as visitors to the hanukastudios.ca and hakunastudios.com websites.
1. Legal Framework
Hanukastudios is committed to complying with: • Quebec's Act respecting the protection of personal information in the private sector (Law 25); • applicable Canadian personal information protection laws; • GDPR, when applicable.
2. Roles and Responsibilities
In the context of using the Platform: • the Salon acts as the Data Controller for personal information of its clients, employees and subcontractors; • Hanukastudios acts as the Technology Processor. Each salon remains responsible for its own legal compliance with its end clients.
3. Personal Information Collected
Depending on the use of the Platform, Hanukastudios may collect or process the following categories: a) Identification information • company name • representative name • professional email address • telephone number b) Operational data • information about the salon's end clients • appointments, services, employees • billing and payment data (excluding full card numbers) c) Technical data • IP addresses • connection logs • browser and device type • timestamps
4. Collection Purposes
Information is used only to: • provide and operate the Platform; • manage accounts and subscriptions; • enable booking, billing and payments; • provide technical support; • improve security, performance and features; • comply with legal obligations.
5. Artificial Intelligence and Automation
Some features may use automation or artificial intelligence mechanisms to assist users. No automated decision with legal effect is made without human intervention. Data is not used to train external AI models without consent.
6. Data Hosting and Transfers
Personal information may be hosted or processed: • in Canada; • in other jurisdictions, depending on cloud providers used. Hanukastudios ensures that reasonable protection measures are implemented by its providers.
7. Third-Party Sharing
Personal information may be shared only with: • hosting and infrastructure providers; • payment providers; • analysis or support tools. These third parties are bound by confidentiality and security obligations.
8. Security Measures
Hanukastudios implements reasonable technical and organizational measures, including: • data encryption when appropriate; • access controls; • access monitoring; • security practices in accordance with industry standards. No transmission or storage method is completely secure.
9. Information Retention
Personal information is retained only for the duration necessary for the purposes described or in accordance with legal obligations. At the end of the contract, data may be exported by the salon, then deleted after a reasonable retention period.
10. Rights of Data Subjects
In accordance with Law 25, data subjects have the following rights: • right of access; • right of rectification; • right to withdraw consent, when applicable. Requests must be addressed to the concerned salon or to Hanukastudios depending on the applicable role.
11. Privacy Incidents
In the event of a privacy incident involving personal information, Hanukastudios will: • assess the situation; • notify the concerned salon within a reasonable time; • collaborate to comply with reporting obligations under Law 25.
12. Privacy Officer
For any questions regarding this policy or the protection of personal information, you may contact: Privacy Officer 9268-7821 Québec inc. – Hanukastudios Email: [to be completed]
13. Modifications
Hanukastudios reserves the right to modify this Privacy Policy at any time. The updated version is published on the website.
14. French Version
This English version is provided for convenience. In the event of any inconsistency, the French version shall prevail.
This policy is provided for informational purposes and does not constitute legal advice.